Telemarketing & Business Development Executive
The Client/Overview
The Client is an award-winning contract furniture supplier based in Hertfordshire that serves the healthcare, higher education & commercial sectors. The business development executive will work alongside an expert team to find new customers through telephone prospecting whilst keeping in touch with regular contacts. With access to the latest sales lead generation tools, you will be identifying target companies and introducing our services to relevant decision makers. The Client will provide frequent training & coaching but ultimately you will be responsible for managing your desk and generating your own day to day tasks
Responsibilities
- Achieve weekly and therefore monthly ‘Conversation’ and meeting targets.
- Develop new leads through inbound lead follow-up and outbound calls and emails.
- Research target organisations to identify key players and generate interest through value led conversations.
- Understand customer needs and where they are on their buying journey.
- Book initial Teams meetings with your Team Leader, or in person appointments for the sales team.
- Maintain and expand a database of prospects in CRM.
- Route qualified opportunities to your Team Leader and Head of Sales for allocation to the sales team.
- Develop targeted campaign activities by sector, target organisations or key accounts within the Business Development Team Leader and Head of Sales.
- You will be supported to develop an excellent understanding of workplace furniture and services, and how our clients make sustainable workplace decisions.
- You will be supported to follow the clients sales process with best practice leading solutions for their market sector.
Skills and experience:
- Strong communication and teamwork skills
- Confident telephone manner and tenacious sales approach
- Ability and willingness to pick up new information quickly
- Excellent attention to detail and administrative skills
- Self-motivated and confident in using initiative
- B2B customer service experience would be ideal
- CRM software experience is desired but not essential – training will be provided
- Proven telesales experience.
- Strong phone presence and experience making over 40 calls per day
- Proficient with corporate productivity and web presentation tools
- Experience using social media for prospecting
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to time manage day for the various prospecting activities
- Disciplined and excellent time management