Office: 01375 484044 Mobile: 07971 051377

Privacy Policy

A leading Commercial Interiors Recruitment Agency

Privacy Policy

We take your privacy very seriously so you can interact with confidence at




Paul Wells Consultants is committed to being transparent about how it collects and uses the personal data of its workforce, and to meeting its data protection obligations. This policy sets out that Paul Wells Consultants is commitment to data protection, and individual rights and obligations in relation to personal data.

This policy applies to the personal data of; Employees [workers, contractors, volunteers, interns, apprentices], Job Applicants, Candidates, Clients, Suppliers, and former employees, referred to as HR-related personal data. This policy applies to the personal data of clients or other personal data processed for business purposes.

Paul Wells Consultants has appointed [Paul Wells – Owner] as its data protection officer. His role is to inform and advise the Paul Wells Consultants on its data protection obligations. He can be contacted at: Questions about this policy, or requests for further information, should be directed to the data protection officer.


“Personal data” is any information that relates to an individual who can be identified from that information. Processing is any use that is made of data, including collecting, storing, amending, disclosing or destroying it.

“Special categories of personal data” means information about an individual’s racial or ethnic origin, political opinions, age, religious or philosophical beliefs, trade union membership, health, sex life, or sexual orientation and biometric data.

“Criminal records data” means information about an individual’s criminal convictions and offences, and information relating to criminal allegations and proceedings.

Data protection principles

Paul Wells Consultants processes HR-related personal data in accordance with the following data protection principles:

  • Paul Wells Consultants processes personal data lawfully, fairly and in a transparent manner.
  • Paul Wells Consultants collects personal data only for specified, explicit and legitimate purposes.
  • Paul Wells Consultants processes personal data only where it is adequate, relevant and limited to what is necessary for the purposes of processing.
  • Paul Wells Consultants keeps accurate personal data and takes all reasonable steps to ensure that inaccurate personal data is rectified or deleted without delay.
  • Paul Wells Consultants keeps personal data only for the period necessary for processing.
  • Paul Wells Consultants adopts appropriate measures to make sure that personal data is secure, and protected against unauthorised or unlawful processing, and accidental loss, destruction or damage.

Paul Wells Consultants tells individuals the reasons for processing their personal data, how it uses such data and the legal basis for processing in its privacy notices. It will not process personal data of individuals for other reasons.

Where Paul Wells Consultants processes special categories of personal data or criminal records data to perform obligations or to exercise rights in employment law, this is done in accordance with a policy on special categories of data and criminal records data.

Paul Wells Consultants will update HR-related personal data promptly if an individual advises that his/her information has changed or is inaccurate.

Personal data gathered during the [employment, worker, contractor or volunteer relationship, or apprenticeship or internship] is held in the individual’s personnel file (in a hard copy or electronic format, or both), and on HR systems. The periods for which the Paul Wells Consultants holds HR-related personal data are contained in its privacy notices to individuals.

Paul Wells Consultants keeps a record of its processing activities in respect of HR-related personal data in accordance with the requirements of the General Data Protection Regulation (GDPR).

Individual rights

As a data subject, individuals have a number of rights in relation to their personal data.

Subject access requests

Individuals have the right to make a subject access request. If an individual makes a subject access request, Paul Wells Consultants will tell him/her:

  • whether or not his/her data is processed and if so why, the categories of personal data concerned and the source of the data if it is not collected from the individual;
  • to whom his/her data is or may be disclosed, including to recipients located outside the European Economic Area (EEA) and the safeguards that apply to such transfers;
  • for how long his/her personal data is stored (or how that period is decided);
  • his/her rights to rectification or erasure of data, or to restrict or object to processing;
  • his/her right to complain to the Information Commissioner if he/she thinks Paul Wells Consultants has failed to comply with his/her data protection rights; and
  • whether or not Paul Wells Consultants carries out automated decision-making and the logic involved in any such decision-making.

Paul Wells Consultants will also provide the individual with a copy of the personal data undergoing processing. This will normally be in electronic form if the individual has made a request electronically, unless he/she agrees otherwise.

[If the individual wants additional ‘hard’ copies, Paul Wells Consultants will charge a fee, which will be based on the administrative cost to Paul Wells Consultants of providing the additional ‘hard’ copies.

To make a subject access request, the individual should send the request to: In some cases, Paul Wells Consultants may need to ask for proof of identification before the request can be processed. Paul Wells Consultants will inform the individual if it needs to verify his/her identity and the documents it requires.

Paul Wells Consultants will normally respond to a request within a period of one month from the date it is received. In some cases, such as where Paul Wells Consultants processes large amounts of the individual’s data, it may respond within three months of the date the request is received. Paul Wells Consultants will write to the individual within one month of receiving the original request to tell him/her if this is the case.

If a subject access request is manifestly unfounded or excessive, Paul Wells Consultants is not obliged to comply with it. Alternatively, Paul Wells Consultants can agree to respond but will charge a fee, which will be based on the administrative cost of responding to the request. A subject access request is likely to be manifestly unfounded or excessive where it repeats a request to which Paul Wells Consultants has already responded. If an individual submits a request that is unfounded or excessive, Paul Wells Consultants will notify him/her that this is the case and whether or not it will respond to it.

Other rights

Individuals have a number of other rights in relation to their personal data. They can require Paul Wells Consultants to:

  • rectify inaccurate data;
  • stop processing or erase data that is no longer necessary for the purposes of processing;
  • stop processing or erase data if the individual’s interests override Paul Wells Consultants’ legitimate grounds for processing data (where Paul Wells Consultants relies on its legitimate interests as a reason for processing data);
  • stop processing or erase data if processing is unlawful; and
  • stop processing data for a period if data is inaccurate or if there is a dispute about whether or not the individual’s interests override Paul Wells Consultants’ legitimate grounds for processing data.

To ask Paul Wells Consultants to take any of these steps, the individual should send the request to:

Data security

Paul Wells Consultants takes the security of HR-related personal data seriously. Paul Wells Consultants has internal policies and controls in place to protect personal data against loss, accidental destruction, misuse or disclosure and to ensure that data is not accessed, except by the employees in the proper performance of their duties. Paul Wells Consultants website also uses an SSL Certificate, to ensure Client & Candidate details are encrypted, when personal data is submitted, via the website.

Where Paul Wells Consultants engages third parties to process personal data on its behalf, such parties do so on the basis of written instructions, are under a duty of confidentiality and are obliged to implement appropriate technical and Paul Wells Consultants measures to ensure the security of data.

Impact assessments

Some of the processing that the Paul Wells Consultants carries out may result in risks to privacy. Where processing would result in a high risk to individual’s rights and freedoms, Paul Wells Consultants will carry out a data protection impact assessment to determine the necessity and proportionality of processing. This will include considering the purposes for which the activity is carried out, the risks for individuals and the measures that can be put in place to mitigate those risks.

Data breaches

If Paul Wells Consultants discovers that there has been a breach of HR-related personal data that poses a risk to the rights and freedoms of individuals, it will report it to the Information Commissioner within 72 hours of discovery. Paul Wells Consultants will record all data breaches regardless of their effect.

If the breach is likely to result in a high risk to the rights and freedoms of individuals, it will tell affected individuals that there has been a breach and provide them with information about its likely consequences and the mitigation measures it has taken.

International data transfers

Paul Wells Consultants’ HR-related personal data may be transferred to countries outside the EEA to [specify purpose]. Data is transferred outside the EEA on the basis of [specify relevant safeguards eg declaration of adequacy, binding corporate rules or other safeguards].

Individual responsibilities

Individuals are responsible for helping Paul Wells Consultants keep their personal data up to date. Individuals should let Paul Wells Consultants know if data provided to Paul Wells Consultants changes, for example if an individual moves house or changes his/her contact details. Individuals may have access to the personal data of other individuals [and of our customers and clients] in the course of their [employment, contract, volunteer period, internship or apprenticeship]. Where this is the case, Paul Wells Consultants relies on individuals to help meet its data protection obligations to staff [and to customers and clients].

Individuals who have access to personal data are required:

  • to access only data that they have authority to access and only for authorised purposes;
  • not to disclose data except to individuals (whether inside or outside Paul Wells Consultants) who have appropriate authorisation;
  • to keep data secure (for example by complying with rules on access to premises, computer access, including password protection, and secure file storage and destruction);
  • not to remove personal data, or devices containing or that can be used to access personal data, from Paul Wells Consultants’ premises without adopting appropriate security measures (such as encryption or password protection) to secure the data and the device; and
  • not to store personal data on local drives or on personal devices that are used for work purposes.

Failing to observe these requirements may amount to an illegal offence, which will be dealt with under Paul Wells Consultants’ terms and conditions. Significant or deliberate breaches of this policy, such as accessing employee or customer data without authorisation or a legitimate reason to do so, may constitute gross misconduct and could lead to dismissal without notice.

Training (for all Paul Wells Consultants employees only)

Paul Wells Consultants will provide training to all individuals about their data protection responsibilities as part of the induction process [and at regular intervals thereafter].

Individuals whose roles require regular access to personal data, or who are responsible for implementing this policy or responding to subject access requests under this policy, will receive additional training to help them understand their duties and how to comply with them.