Sales & Customer Support Manager

Our Client is a major player within office furniture and they are seeking a Sales Support & Account Manager to Support The sales team, with daily sales and specification associated tasks behind the front end sales process. Working closely with the sales team sourcing products, quoting projects and general administration involved with all aspects of the sales process.

Responsibilities:

• • • Assisting with general office management, including answering phone, welcoming visitors and managing stock levels.
    • Creating quotations for projects alongside sales person and Project leads.
    • Support on specification of product.
    • Researching and Sourcing solutions to individual requirements on projects
    • Liaising with manufacturers on product specifications and prices.
    • On request working with new business sales clients where required to issue information / prices/mock up details.
    • Collating fabric samples for projects.
    • Working with Project leads arranging and collating products for mock ups on larger scale projects.
    • Preparing quotations in excel format inline with the Focalpoint template for the administration team to process.
    • Double checking order acknowledgements with administrative team to ensure all orders are correct to original specification with final approval from Sales person.
    • Attending manufacturer showroom events and industry fairs to stay a breadth of latest trends and fashions.
    • Researching new manufacturers to support the specification process.
    • Assist Project leads and new business sales attend meetings with clients.
    • Attend internal and external training regarding supplier sustainability and circularity.

Profile & Key Competencies:

A Team player used to the complex nature of sales support, bid preparation, pricing and customer service skills. Have Commercial (Interiors) related Industry experience and an excellent eye for detail. You will also be working in a “fast paced” and busy environment and so the successful candidate should be able to work efficiently, accurately and calmly in an often stressful and busy Sales environment

• Previous experience working in the furniture industry is preferred.
• Highly organised and attention to detail.
• Desire and ability to pick up with on the job training and support.
• Work autonomously as well as in a team.
• Efficient time management.
• Ability to use initiative.
• Ability to stay calm under pressure.
• Computer literate – Word, Excel, Powerpoint, Outlook. Able to read CAD Drawings