Office Furniture – London Showroom Manager

Working for a major office furniture manufacturer. The successful applicant would be responsible for a highly designed Clerkenwell, London Showroom

Main Responsibilities include:

• Being the first point of contact for all showroom visitors
• General Office Management dutuies
• Answer telephone
• Receptionist duties. Meet/Greet Clients offer refreshments
• Showroom stock control
• Facilitate showroom events
• Arrange and deal with products, mock-up’s
• Handle sample enquiries from clients and specifiers
• Develop existing customer relationships and provide excellent customer service while fulfilling the overall needs of customers, sales team and the company
• Gather and update the management team and internal sales team with customer information
• Work closely with other internal business functions to achieve results
• Respond to and follow up sales enquires using appropriate methods
• Attend training and develop relevant knowledge, techniques and skills and work within company procedures and policies at all times
• Any other reasonable ad hoc tasks as required from time to time by Management to assist in the general running of the Department
• Where required, attend and represent the company at customer and trade events

Accountabilities and Performance measures:

• Organised and tidy showroom
• First point of contact for visitors
• General office management

Personal Specification

• Must be a driven and personable individual with a positive attitude
• Ideally have a minimum of 3 Years showroom manager experience (preferably in furniture/interiors)
• An excellent team member and motivator who will thrive on working closely with the team to achieve challenging but exciting targets
• Excellent commercial acumen coupled with a business development track record
• High levels of accuracy and attention to detail, with ability to process tasks through established procedures
• Organised, tidy attitude and an ability to work to tight deadlines for self and team
• Self-driven, with a positive outlook
• Excellent interpersonal skills – to deal with customers and external contact
• Good verbal and written communication skills
• The ability to build good working relationships with colleagues at all levels
• Good organisational skills, ability to prioritise own and team workload
• Proactive and flexible approach to work and willing to go the extra mile
• Excellent administration skills
• Computer literate and skilled in the use of MS Office (Excel, Word, and Outlook)